For existing customer enquiries please contact us using the following telephone numbers:
For all general enquiries please phone 0845 052 2281
If your enquiry relates to arrears on an account please phone 0845 052 2282
On 22nd February 2011 the Financial Services Authority published a notice regarding
the settlement of an enforcement action against db mortgages. At db mortgages we
take our responsibility to treat customers fairly very seriously and have agreed
a redress programme with the Financial Services Authority as part of this settlement.
If you are within the group of customers covered by the redress programme we will
be sending you a letter explaining how the programme will work. If, in the meantime,
you have an enquiry about the notice and/or redress programme please phone our dedicated
helpline on
0800 083 1203.